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Billing & plans

Upgrade and pay

Upgrade a workspace to Pro or Team with UPI or a card through Cashfree, and find your receipts.

1 min readUpdated 27 Sept 2026

Upgrade

  1. Open the workspace's Billing (Owners and Admins) and choose Upgrade.
  2. Pick Pro or Team (and the number of seats).
  3. Pay on Cashfree's secure page with UPI or a card. For UPI you approve an AutoPay mandate in your UPI app, so renewals happen by themselves each month.

The plan switches on as soon as Cashfree confirms the payment — usually within seconds.

Only UPI and cards are offered for plans, because some bank mandates (eNACH) can't confirm the first payment.

Don't pay again. Reload Billing — KODEO asks Cashfree directly and activates the plan if the payment went through. If it still hasn't changed after a few minutes, open a ticket with the Cashfree reference; either it confirms, or it's refunded in full.

Receipts

Every payment has a PDF receipt in Billing → Payments, and the billing contact gets it by email. Receipt numbers look like KDO-2026-001001.

Who can pay

Owners and Admins can upgrade and buy add-ons. Only the Owner can cancel the plan.

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