Contact

Talk toa human.

No ticket mazes. Write to the address that fits and you’ll hear back from the people who build KODEO.

Mon–Fri, 10:00–19:00 IST Security reports read every day

Support

Anything about using KODEO — accounts, workspaces, projects.

support@kodeo.website

Typical reply within 1 working day

Billing

Invoices, receipts, refunds and plan changes. Include your receipt number.

billing@kodeo.website

Typical reply within 2 working days

Security

Report a vulnerability or a suspicious sign-in. We read every report.

security@kodeo.website

Typical reply within 48 hours

Privacy

Data access, correction or deletion requests.

privacy@kodeo.website

Typical reply within 30 days

After you write

A person reads it.Then a person replies.

  1. 01instant

    It lands in a real inbox

    Each address is a separate inbox — no ticket robot, no forms to fill in.

  2. 02same day

    Someone who builds KODEO reads it

    Security reports are read every day; everything else Monday to Friday.

  3. 03one reply

    You get an answer, not a ticket number

    Support within 1 working day, billing within 2, security within 48 hours.

Registered office

Mohit BansalSitapura, BambalaJaipur, Rajasthan 302022India

+91 70142 70168

support@kodeo.website

Support is email-first, Monday to Friday, 10:00–19:00 IST. Security reports are read every day.

Before you write

These answer most questions instantly:

Writing about a payment? Include the receipt number (like KDO-2026-001001) and the workspace name — it lets us answer in one reply.